After fitting contact lenses, how should additional information regarding care systems and fees best be provided to the patient?

Providing pamphlets and office handouts to the patient is an effective way to ensure they receive comprehensive information regarding care systems and fees associated with contact lenses. This method allows patients to take home written materials that they can refer back to at their convenience. Pamphlets are typically designed to be clear and concise, summarizing important care instructions, fees, and any other essential details related to their contact lenses.

Written materials can reinforce verbal communication that takes place during the fitting, helping to enhance understanding and retention of the information. It also makes it easier for patients to remember and implement the proper care at home. Additionally, having accessible materials allows patients to share this information with family members or caregivers who may help them manage their contact lens routine.

In contrast, online reference material may be too broad or not specific to the patient’s needs, leading to confusion. Telephone discussions, while personal, may not provide the visual aids that help in understanding complex information. Encouraging patients to wait until their next visit to ask questions might delay resolution and could leave them feeling uncertain about their care. Thus, supplying pamphlets and office handouts is a proactive approach to patient education.